Shipping policy

Shipping Policy

Last Updated: June, 15 2026

At Lumora, we are committed to delivering your order safely and efficiently.

All orders are processed within 3–5 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

Delivery times vary depending on your location and the shipping method selected.

Estimated shipping times are displayed at checkout and may vary by country.

Please note that delivery times are estimates and delays may occur due to customs, weather conditions, or carrier issues beyond our control.

We offer Free Worldwide Shipping on all orders.

Any customs duties, import taxes, or additional fees required by your country are the responsibility of the customer.

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Please allow a few days for tracking information to become available and update.

Customers are responsible for providing accurate shipping details at checkout.

Lumora is not responsible for orders delivered to an incorrect address provided by the customer.

If your order is significantly delayed or appears to be lost, please contact us at ndiomeldiallo@gmail.com

We will work with the shipping carrier to investigate the issue and provide an appropriate solution when possible.

If you have any questions regarding our Shipping Policy, please contact us:

Email: ndiomeldiallo@gmail.com

We are always happy to help.